Assistant Project Coordinator
Job Description: The ideal candidate is motivated, organized, detail oriented, a great communicator, and passionate for branding. This position is based in Orange County, CA. This is a part-time, hybrid position. Offering competitive pay and growth opportunities. Training will be provided.
Responsibilities:
- Accompany the sales team to the initial project site walk and assist with note taking and measuring
- Take notes (and keep a checklist) for each project and share all information with sales manager
- Take ‘Before’ photos while on-site for initial project walk
- Understand the specific needs of each customer
- Posses a thorough product and service knowledge to inform potential clients and identify needs
- Send efficient, professional emails to clients
- Follow up with the client to schedule virtual pricing and design review meetings, according to client’s availability and schedule
- Schedule and update the internal calendar with client meetings, site walks, installations, prep work dates, etc.
- Coordinate and schedule the installation
- Oversee and manage the installation (on-site)
- Take ‘After’ photos and videos upon completion of installation to share with the social media team
- Provide Customer feedback to the Marketing and Sales departments
- Schedule and coordinate photographer for final professional photos and videos
- Follow up with the client upon completion of the project to ensure satisfaction and identify any additional needs.
Requirements:
- Ensure consistent brand messaging
- Work experience in Customer Service, Brand Ambassador, Inside Sales, or similar roles preferred
- Experience creating online content for social media a plus
- Excellent communication skills
- Proficient in time management
- Detail-oriented
- Deadline-driven and resourceful
- High level of professionalism
- Ability to gather feedback and provide insight
- Leadership skills
- BS in Marketing or a relevant degree is preferred but not required